Understanding the professional standards and responsibilities that guide REALTORS®.
The National Association of REALTORS® (NAR) Code of Ethics establishes professional standards and responsibilities for individuals who choose to become REALTORS®.
The Code goes beyond basic legal requirements and sets expectations for honesty, integrity, professionalism, and the protection of consumers throughout real estate transactions.
Whether you are buying or selling a home, understanding these standards can help you know what to expect from your real estate professional.
If a REALTOR® represents you, whether you are buying or selling a home, you can expect that professional to follow the ethical standards established by NAR. These standards include:
REALTORS® are expected to be honest and truthful with everyone involved in a transaction, not just their own clients, but also other real estate professionals and their clients.
For example, if a REALTOR® represents a buyer with a spotty credit history, the REALTOR® cannot misrepresent that information to the seller. However, the REALTOR® can help the buyer assemble supporting information, such as credit reports and tax returns, to demonstrate that the buyer has addressed the issue and improved their financial situation.
REALTORS® are expected to put their clients' interests ahead of their own while providing professional services.
A REALTOR® makes every effort to understand a client's housing needs, thoroughly research available inventory, and share relevant information so the client can make an informed decision. This service should not be influenced by the compensation available to the REALTOR®.
REALTORS® have responsibilities regarding the disclosure of known material facts and information affecting a transaction.
If a REALTOR® believes information provided by a seller is questionable, the REALTOR® should investigate. REALTORS® should also recommend that buyers consult qualified experts, such as home inspectors, when appropriate.
For example, if a seller asks a REALTOR® to conceal a known roof leak, the REALTOR® cannot comply. If the seller insists on concealment, the REALTOR® may need to end the business relationship.
REALTORS® must be honest and accurate in their advertising, websites, marketing materials, and other communications with the public.
For example, when advertising recently sold or listed properties, REALTORS® should clearly identify whether they personally participated in the transaction or whether the information came from the local multiple listing service or another source.
This helps consumers understand a REALTOR®'s experience and make informed decisions when selecting real estate representation.
REALTORS® are bound by the NAR Code of Ethics and are expected to understand and follow its Articles and Standards of Practice.
The Code establishes duties above and in addition to those imposed by law and regulation. Local REALTOR® associations are responsible for administering professional standards enforcement procedures in accordance with NAR policies.
Download the current Code of Ethics and Standards of Practice in PDF format.
Download 2026 Code of Ethics PDF →Access additional information about the Code, its Articles, Standards of Practice, and governing documents.
View NAR Code of Ethics Information →REALTOR® associations provide procedures for addressing ethics complaints and certain contractual disputes between members. The resources below provide access to the applicable forms and filing information.
Review the procedures and information to understand how to file an ethics complaint and what to expect during the process.
Download Ethics Filing Procedures →Download the ethics complaint form for submitting a formal complaint.
Download Ethics Complaint Form →Access the arbitration request form for matters eligible for arbitration under applicable REALTOR® association procedures.
Download Request and Agreement to Arbitrate →
Jackson
$699,999
Beds: 4
Baths: 4
Sqft: 2,967
Western Schools
Horton
$384,900
Beds: 3
Baths: 2
Sqft: 1,568
Hanover-Horton Schools
